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Warranty
Dear friends, we provide a Two-year warranty. During this period, there are any problems with the product. Let me know if you have a photo or video. I willsolve your problem perfectly and protect the rights of consumers.
About Delivery
1. PO BOX address is unavailable for shipping. 2. Korean customer must fill in right zip code (the new 5 figures zip code), otherwise it can not be shipped. 3. If Can not be shipped to overseas territories. If you paid, we will refund to you.
About Customs Duty and Import VAT/GST:
1. The item price does not include customs duty and import VAT/GST if shipping from China, . 2. For many countries, maybe buyer will need to pay customs tax. Such as: Canada, Finland, Poland, Israel, Rome, Romania, Greece, Chile, Denmark, Bulgaria, Hungary, Czech Republic, Slovakia, Mexico, Costa Rica, Iceland, Kazakhstan, Thailand, Turkey, Peru and more other countries.
About Remote Area Surcharge
1. Item price does not include remote area surcharge. It is an extra handling fee charged by DHL / UPS / TNT / FedEx. 2. If your address belongs to remote areas, our customer service staff will contact you to pay it. You can call the local express to check, or through the official website. No customs tax for Russia, US and AU. Please don't confuse the difference between shipping cost and customs tax, remote area surcharge. Please do not open dispute or leave negative feedback for these reasons. Thanks for your kindly understanding.
Feedback
* Our goal is to make sure you are a happy customer and pleasant shopping with us. * If you are satisfied with the purchase and our total service, please leave us 5 stars feedback, and we will do the same for you. * If you are not satisfied with your purchase in any way, please give us the opportunity to resolve any problem. We understand that concerns and frustrations you might have, and will try our best to resolve the issues. * Do not hesitate to contact us anytime before and after your purchase, we are committed to your 100% customer satisfaction.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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